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Shipping

IMPORTANT: Check the tracking number: 
http://www2.correios.com.br/sistemas/rastreamento 
or

http://www.17track.net/en 

In case the customer ordered 2 or more product in its order, the order will be shipped as soon as all the products have been available. 
If the customer wants to receive the product quickly, you need to place an order separately.

***The tracking number will be sent as soon as the package has been shipped.

After sending, if the order comes back to Paraná Lentes due to insufficient address, wrong address, adressee not available, unclaimed, to resend the package the shipping will be charged. If the customer prefers to cancel, the amount paid for shipping will be deducted from the refund. This rule also applies to purchases for free shipping.

SHIPPINGS POLICY:

Estimated Delivery Time:
Correios
CORREIOS - STANDARD SHIPPING:
10/20 business days.



CorreiosCorreios EMS

CORREIOS EMS - FAST SHIPPING:
5/10 business days.

 

***Please note that the Estimated Delivery Time may be affected by the Customs Clearance Process and Natural Disasters.

 

Import Duties, Sales Taxes or Value Added Taxes
Some countries/governments will charge import/sales taxes on contact lenses (when the lenses arrive at the destination country and go through customs). PARANÁ LENTES does not have any control over this and it is your responsibility to pay any such taxes as required at the time of delivery.

 Product Availability and Expected Dispatch Times
The estimated dispatch time for each product is stated on the product page. Whilst we endeavor to dispatch your order on or before the dispatch time indicated on the product page, we cannot offer any guarantee and this is only an estimate. Estimated dispatch days are Monday through Friday and do not include weekends and public holidays. Once your order has shipped, you will receive a confirmation email which will include your tracking number. You can also check the status of your order at any time by logging into your PARANÁ LENTES account.